Refund policy

Return & Refund Policy

Last Updated: July 28, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before making a purchase.

Returns

Because our products are shipped directly from our fulfillment partner, we only accept returns under the following circumstances:

The item arrives damaged, defective, or incorrect.
The item is significantly different from its description.
The item is lost in transit and confirmed by the shipping carrier.

We do not accept returns or exchanges for:

Buyer's remorse or change of mind.
Ordering the wrong size, color, or variant after the order has been placed.
Minor differences in color due to screen settings.
Delays caused by customs, weather, or other circumstances beyond our control.

Return Request Period

You must contact us within 7 days of receiving your order to request a return or refund. Requests made after this period may not be eligible.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please email us with:

Your order number.
A description of the issue.
Clear photos or videos showing the problem.

We will review your claim and, if approved, offer one of the following:

A replacement item.
A partial refund.
A full refund.

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days after approval. Processing times may vary depending on your bank or payment provider.

Shipping fees are generally non-refundable unless the error was ours or the product arrived damaged or defective.